The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

Reliability is an indication of how well the system performs at delivering power to our customers.

Reliability has to do with complete interruptions of power. It does not cover momentary outages or power quality issues.

What factors are related to reliability?

  • number of customers
  • duration of the interruption
  • frequency of interruptions


pdf System Reliability April 2019 (1.34 MB)