The Outage Hotline
Wednesday, 23 September 2009 09:26

A Quick Refresher Course  

Power outages happen. Sometimes its stormy weather that causes outages, sometimes it’s a car-pole collision, sometimes an unfortunate squirrel picking the wrong place and time to do a high-wire act. Whatever the cause, your PUD will respond as quickly as possible and you can help. The PUD is equipped with an automated system that allows us to track incoming reports of power outages. In addition, this system provides customers with information about the status of outages we are already aware of. It’s an easy way for your PUD to communicate important information to you when all of the sudden you find yourself in the dark.

Here are a few quick tips to remember when calling the outage hotline:

  • When the power goes out, call the Hotline number a 360-537-3721 or 1-888-541-5923.  Please do not use the Hotline number for customer service questions. For billing inquiries or general PUD business, contact customer service at 532-4220.
  • Listen to the latest information about current outages the PUD is already responding to.  Time estimates for restoration of power are general estimates and can change depending on conditions.  The recording provides information on major outages. Small-scattered outages may not be listed individually.
  • If you hear information on your outage, please hang up.  Don’t leave a message (including questions regarding the cause of your outage or restoration time) if we already know about your outage, because it can cause delays in restoring power.
  • If you don’t hear information about the outage you are experiencing, enter your home phone number when prompted by the system. The number you enter must match the phone number you provided as part of your account information with the Grays Harbor PUD. Please do not enter cell phone numbers or other phone numbers unless they are associated with your account at the outage address. 
  • Once you have entered your home phone number the system will automatically match the number to your home address and alert our dispatch center that there is a new outage.

Last Updated on Tuesday, 10 April 2012 10:08
Grays Harbor PUD Commissioner Honor Live-Saving Effort of PUD Line Crew
Tuesday, 09 November 2010 10:50

The Anderson family, all eight of them, had smiles, cheers and hugs for the Grays Harbor PUD line crew that is credited with helping to save their lives. The line crew alerted the sleeping family that their home was on fire and quickly evacuated the six children and two adults from their burning home on the evening of October 25, 2010.

At the November 8, 2010 commission meeting the Board of Commissioners presented a proclamation honoring the “extraordinary life-saving efforts” of the line crew who worked “without hesitation and beyond the call of duty to enter the burning structure and help the occupants to safety.”  The line crew members honored for their outstanding action that was instrumental in saving lives are Dale Benner, Steve Tobin, Justin Mills, Natheon Camus, Steve Button, Toni Fairchild, and Rachel Fredrickson.

Aberdeen Fire Chief Dave Carlberg attended the ceremony and had high praise for the line crew’s response. “We had the right people at the right time at the right place,” he said.

Help Prevent Outages. Be Careful Where You Plant
Friday, 14 March 2008 08:17

Landscaping Near Power Lines
There’s a reason Washington is called the Evergreen State. Trees are part of our landscape and contribute to our quality of life in Grays Harbor. While trees enhance our lives, if they are planted near power lines they can easily become a problem. When tree limbs or downed trees come in contact with power lines, they can cause damage and power outages. Your Grays Harbor PUD has a tree trimming and removal program to deal with trees which pose electrical hazards, but the best way to ensure trees and power lines don’t collide is to be careful where you plant today to prevent your landscaping from becoming a hazard in the future.


Landscaping around Power
Before planting trees and shrubs, consider what your yard will look like in 10 to 20 years.  Careful planning will protect not only power lines, but also street and sidewalk visibility and will prevent damage to pavement, sewers and buildings.  When planting trees near a power line, make sure they will be less than 25 feet high when mature. This will reduce the chance of the tree causing power outages and will reduce the need for tree trimming in the future.


What to Plant
There are many varieties of trees available for landscaping that are suitable for planting near power lines. If you have questions about certain types of trees, ask your landscape professional to see if your selection meets the 25 foot maximum height criteria. The trees listed below include ornamental species suitable for Western Washington that meet the 25 foot maximum height criteria.


Deciduous Broadleaf Trees
American Bladdernut, American Hornbeam, American Smoketree, Amur Maple, Callery Pear, Carolina Silverbell, Cherry Plum, Chinese Pistache, Chinese Quince, Chinese Toon, Chinese Witch-Hazel, Cornelian Cherry, Crab, Eastern Redbud, European Hornbeam, Columnar Form, European Spindle-Tree, Flowering Ash, Folgner Mountain Ash, Fragrant Snowbell, Globe Norway Maple, Golden Desert Ash, Golden Raintree, Hedge Maple, Heptacodium, Higan Cherry, Hime-Syara Stewartia, Hop Hornbeam, Hornbeam Maple, Hupeh Mountain Ash, Hybrid Mountain Ash, Japanese Dogwood, Japanese Maple, Japanese Snowbell, Japanese Stewartia, Japanese Tree Lilac, Judas Tree, Lavalle Hawthorn, Loebner Magnolia, Meliosma, Mountain Maple, Nikko Maple, Oriental Cherry, Oriental Fringetree, Oriental Spicebush, Pagoda Dogwood, Paperbark Cherry, Paperbark Maple, Rehderodendron, Sapphireberry, Saucer Magnolia, Siebold  Viburnum, Shadblow, Sourwood, Staghorn Sumac, Tatarian Maple, Three-Flowered Maple, Trident Maple, Tupelo, Vine Maple, Wafer Ash, Washington Hawthorn, Willow-Leaved Magnolia, Wilson’s Magnolia, Winter King Hawthorn


Broadleaf Evergreens
Chinese Photinia, Cork Oak, Dahoon, Fulvum Rhododendron, Glossy Privet, Highclere Holly, Holm Oak, Japanese Evergreen Oak, Japanese Live Oak, Maiten, Portuguese Laurel, San Jose Holly, Southern Magnolia, Strawberry Tree, Sutchuenense Rhododendron, Sweet Bay Magnolia, Sweet Viburnum, Tree Rhododendron, Wax Myrtle, Wheel Tree


Needle-leaved Evergreens
Elegans Japanese Cedar, Glauca Japanese White Pine, Japanese Umbrella Pine, Lacebark Pine, Pinyon Pine, Shore Pine, Swiss Stone Pine, Tanyosho Pine


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Last Updated on Friday, 29 March 2013 08:33
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Page 9 of 19

Pay Bill Online

Commissioner's Corner

Russ Skolrood, District Three Commissioner

Recently the administrative team along with the Commissioners worked on a strategic plan for the Grays Harbor PUD. I have worked on strategic planning before but I was impressed with the process and the initial outcome of this important planning effort. Strategic plans are too often just words and catch phrases that businesses put on the wall to show that they have a general focus for their business.

For me, a strategic plan should set the direction for all of your actions and business decisions in the future. A powerful strategic plan does not just involve management but should have the added power of having buy-in from all your employees and customers. We are on our way to developing a very strong plan at Grays Harbor PUD because we are working hard at focusing on the reason we are in our industry. We are also making sure that we are involving all the stakeholders in the process so that the whole “Team” is on the same page and rowing the boat in the same direction. Grays Harbor PUD is here to deliver safe, reliable power at the most practical cost.


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