The PUD has multiple COVID-19 Assistance Program for customers who need assistance paying their bills due to economic hardships resulting from the COVID-19 pandemic. Disconnects for non-payment and late fees are currently suspended per Governor's Proclamation 20-23.7.

Report an Outage

You have accessed the outage reporting system. We are aware of the outages listed below. If your outage is not listed please continue to report your outage.

To report your outage, please call the outage reporting line at 360-537-3721 or 1-888-541-5923. If your call is not answered (it continues to ring), it means we are experiencing a high volume of calls. Your call will be answered in the order it was received or you may submit your outage information electronically by filling out the form provided below.

We appreciate your patience and cooperation as we work to restore power as quickly and safely as possible.

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