Telephone scammers are continuing their calls targeting both Grays Harbor PUD customers and non-customers, threatening to shut-off their power if payments are not immediately made on accounts that they claim are delinquent.  PUD Customer Service staff have reported receiving calls from customers and non-customers who were contacted by phone scammers claiming to be from the PUD and able to manipulate phone numbers to make it appear as if the call is coming from the utility. 

“While the methods of these scams are becoming more sophisticated, the scams still only work if you volunteer your personal information," says Customer Service Director Katy Moore.  "So far our customers have done the right thing by calling the PUD to report the scams and to check on their account status.”

Recipients of such fraudulent phone calls and mailings should under no circumstances agree to send money to the callers or give them bank account, credit card or other information. Rather, they are advised to contact PUD Customer Service at 360-532-4220 to verify the claim and to contact the office of their local law enforcement agency.


Our mission: Serve our community with high value utility services at the lowest practical cost.


Hours of Operation: Weekdays 8:00-5:00
PO Box 480
2720 Sumner Ave
Aberdeen, WA  98520
360-532-4220
800-562-7726
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